Wellbeing Room

Im fine wellbeing; Wellbeing room – Terms and Conditions

Definitions

“You” Person or organisation who is hiring a room.

“Client(s)” Any person/people that You will be meeting in the Wellbeing Room.

“Premises” The physical location of our Wellbeing Room: im fine wellbeing, 169a Hatfield Road, St. Albans, AL1 4LB.

“Wellbeing Room” The room/space booked by You.

“We” im fine wellbeing Ltd.

“Service” Wellbeing Room hire provided by im fine wellbeing Ltd.

“Booking” Wellbeing Room reservation at the premises.

“Party” Refers to and/or You.

This is an agreement between im fine wellbeing Ltd, Registered Address: im fine wellbeing Ltd, 169a Hatfield Road, St. Albans AL1 4LB, Company no: 14781975 and You.

You agree that by Booking the Wellbeing Room You have read, understood and agree to these Terms and Conditions. Any variation to these Terms and Conditions shall have no effect unless expressly agreed in writing by im fine wellbeing Ltd.

Bookings/Payments

Before You make your first Booking You must provide im fine wellbeing Ltd. with proof that You have the appropriate liability insurance, professional indemnity insurance and evidence of any professional body membership and qualifications relevant to your planned use of the Wellbeing Room. Counsellors and therapists must maintain the appropriate certification, qualifications and a Disclosure and Barring Service (DBS) check if working with vulnerable Clients.

The Wellbeing Room is available for use between the hours of 09:30hrs-17:00hrs. If You require the Wellbeing Room at a specific time outside these hours there will be a further charge agreed with You, and im fine wellbeing Ltd. will do all that is reasonable to comply with your request.

Bookings must be paid in advance.

All Wellbeing Room hire charges are fully inclusive.

Once a Booking has been made You will receive a confirmation email and a paid invoice.

The Wellbeing Room can only be used during the hours that have been booked. 

If You do not use the booked Wellbeing Room for the full duration of the Booking no refunds will be given.

im fine wellbeing Ltd. reserves the right to refuse or accept a Booking for any reason, or no reason.

Booking Amendments and Cancellation Policy

If You wish to amend your Booking (e.g. change the date or times of the Wellbeing Room hire) im fine wellbeing Ltd. will use reasonable endeavours to comply with your request, however im fine wellbeing Ltd. cannot guarantee that this request will be honoured. Changes may require further payment which im fine wellbeing Ltd. shall agree with You at the time.

You can cancel a Booking anytime up to 24 hours before the time of the Booking for a full refund. Long term Bookings require 1 week written notice for cancellation.

im fine wellbeing Ltd. do not currently include a buffer between different client bookings so it is imperative you vacate your room promptly. We will endeavour to make room change overs as quickly and safely as possible but during busy times when room change over time is limited, we ask clients to use the anti-bacterial cloths provided, to wipe any hard services in the room (door handles, yoga mats etc) at the end of the booking.

im fine wellbeing Ltd. cannot be held responsible for any late running of previous bookings or damage/mess from previous clients which would cause the late start of your session.

im fine wellbeing Ltd. reserves the right to cancel Bookings for circumstances out of their control including, but not limited to, lockdowns and local restrictions as a result of epidemics and/or pandemics; government restriction; a power or hardware failure; a failure of a third-party provider; fire and/or floods at or near the Premises; misconduct or negligence of a customer; delegate or external third party; or an act of God. A full refund will be given.

im fine wellbeing Ltd. reserves the right to cancel Bookings for any reason, or no reason.

Access And Leaving The Premises And Room

Access to the Premises

On the day of the Booking You must arrive at the Premises at least ten minutes before the Booking time where a staff member will greet You at the im fine wellbeing Ltd. shop. You will then be either guided to the waiting area if the Wellbeing Room You have booked is still occupied, or directed to the Wellbeing Room if unoccupied.

A member of the im fine wellbeing Ltd. team will be at the Premises but are not there to act as your receptionist or to provide any additional services to You, however, they will support You by directing clients using your service to the Wellbeing Room. im fine wellbeing Ltd. will advertise your business and services on their website, within store and on their social media if you wish. Please talk to a team member directly when booking the Wellbeing Room if you would like this service.

Leaving the Premises

You must vacate the Wellbeing Room as soon as your pre-paid slot has finished. Other people/organisations may be using the Wellbeing Room after You and therefore running over the allocated time slot is not permitted.

Upon finishing the Booking, im fine wellbeing Ltd. requests that You and your Client(s) leave the Wellbeing Room as soon as possible, and that You guide your Client(s) to the exit or shop before leaving yourself.

You must switch off all lights and electronic equipment when leaving the Wellbeing Room.

All property that You and your Client(s) bring into the Premises must be removed immediately at the end of the Booking. All rubbish must be put into waste bins provided and Wellbeing Room returned to state as found.

Room Usage

You are responsible for ensuring that the Wellbeing Room is suitable and safe for the purpose for which it is intended to be used. You are responsible for all activities undertaken and will give reasonable consideration to other users of the Premises. The Wellbeing Room should not be used for any purpose other than the purpose You have stated when booked.

You and your Client(s) should conduct yourselves in a reasonable and respectful manner at all times whilst anywhere in the Premises. im fine wellbeing Ltd. reserves the right to eject or exclude You and/or your Client(s) if We consider You and/or your Client(s) to be objectionable.

im fine wellbeing Ltd. requires NOTICE of any activities taking place in the booked Wellbeing Room (for example playing music, singing, dancing, painting, etc.) to allow for appropriate authorisation and planning. im fine wellbeing Ltd. reserves the right to refuse such activities from taking place should they be deemed to interfere with other people/organisations within, or outside the Premises.

Using the rooms for video and photography shoots is prohibited unless discussed and agreed with im fine wellbeing Ltd. prior to arrival. Should you require professional photographs for marketing purposes please contact us. We are happy to provide credited professional stock photographs for this purpose.

No furniture may be removed from the Wellbeing Room without the permission of im fine wellbeing Ltd.

Internet Usage

im fine wellbeing Ltd. will not accept responsibility for any virus following the use of the internet and We recommend that if utilising your own equipment that sufficient software protection is installed.

im fine wellbeing Ltd. will endeavour to ensure uninterrupted access to the internet at all times; however, We cannot guarantee that access to the internet will be uninterrupted through either a component/hardware fault or by the service provider. During the hiring of the Rooms, You agree to use the wireless broadband internet facility in a responsible manner and not for illegal purposes or those which may cause offence. im fine wellbeing Ltd. reserves the right to pass on any records to the authorities if requested to do so.

Smoking and vaping

No smoking or vaping are permitted in the Premises.

Illegal Activities

No illegal activities are permitted, including but not limited to drug abuse, gambling, violent or threatening behaviour.

Food and Drink

To maintain the standards on offer in the Wellbeing Room we request no food should be consumed in the Wellbeing Room unless discussed and agreed with im fine wellbeing Ltd. prior to arrival. Any food brought into the Premises must be consumed in the kitchen. Non-alcoholic drinks are permitted. Tea and coffee can be made in the kitchen and consumed in the Wellbeing Room You have booked.

Fire Risk and Safety

You must observe the fire and safety information given when you arrive for your first Booking. No naked flames are allowed including, but not limited to, candles and incense sticks unless discussed and agreed with im fine wellbeing Ltd. prior to arrival.

Animals

No animals are allowed in the Premises apart from service dogs, unless discussed and agreed with im fine wellbeing Ltd. prior to arrival.

Equipment

You are allowed to use your own equipment in the Wellbeing Room for the Booking. It must be removed at the end of the Booking.

Incidents/Accidents/Damage/Breakage

You are responsible for the Wellbeing Room and its contents during your sessions.  Any incident/accident/damage/breakage that occurs whilst on the Premises must be brought to im fine wellbeing Ltd.’s attention immediately. 

If any damage or breakages occur, im fine wellbeing Ltd. reserves the right to make a reasonable charge for the repair or replacement of damaged or broken items. If any Wellbeing Room is damaged to the point that it is rendered unfit for use, You will be obliged to pay compensation to im fine wellbeing Ltd. for the lost revenues whilst the Wellbeing Room is out of use plus the cost of repair and replacement at the current market value.

No items are to be affixed to the walls, floors or ceilings of any part of the Premises without im fine wellbeing Ltd. giving prior written consent.

The Wellbeing Room and Premises must be left in a safe, clean and tidy condition so that other people/organisations can use them immediately after You. 

Indemnity/Damage/Liability/Qualifications/Insurance

Before You make your first Booking You must provide im fine wellbeing Ltd. with proof that You have the appropriate liability insurance, professional indemnity insurance and evidence of any professional body membership and qualifications relevant to your planned use of the Wellbeing Room. Counsellors and therapists must maintain the appropriate certification, qualifications and a Disclosure and Barring Service (DBS) check if working with vulnerable Clients. This is to make sure that im fine wellbeing Ltd. is fully protected against any loss, damage or other liability that We incur by providing You with the Service.

You are in charge of bringing your own equipment/property to the centre and any equipment/property left in the building is done so at your own risk.  

You agree to accept full responsibility for and to indemnify im fine wellbeing Ltd. against all claims made in respect of any accident, loss or damage to any equipment/property brought into the Premises by You and/or your Client(s) or any other person(s) invited by You, or not, who attends the building in connection with the Booking.

im fine wellbeing Ltd. shall not be responsible for any loss due to lockdowns and local restrictions as a result of epidemics and/or pandemics; a power or hardware failure; government restriction; a failure of a third party provider; fire and/or floods at or near the Premises; misconduct or negligence of a customer; delegate or external third party; or an act of God or any other reason outside im fine wellbeing Ltd’s control which may cause the Premises to be temporarily closed or the Booking cancelled/interrupted.

You agree that im fine wellbeing Ltd. shall not be liable, whether in contract, tort (including negligence) or otherwise for any indirect loss, however arising.

You agree to indemnify im fine wellbeing Ltd. from any liability, loss or damage arising from your activities on the Premises.

Nothing in these Terms and Conditions shall exclude or restrict either Party’s liability in respect of death or personal injury resulting from its negligence, or for fraudulent misrepresentation.

There is no intention in these Terms and Conditions on the part of im fine wellbeing Ltd. or You to create a partnership or tenancy of any sort.

General

Assignment

The Booking shall not be assignable by You, but may be assigned by im fine wellbeing Ltd.

Entire Agreement

These Terms and Conditions set out the entire agreement and understanding between You and im fine wellbeing Ltd. and shall supersede and replace any discussions and all documentation previously issued by either Party in relation to its subject matter. 

Notices

Any notice required under these Terms and Conditions shall be deemed to have been given if delivered by hand, sent by first class post or emailed to the Party concerned at the last known address, and deemed to have been received on the day of despatch if sent by hand or email, and on the third day after sending by post.

Ability Accept These Terms and Conditions

By making a Booking, You warrant that You are at least 18 years of age, and that there is no legal reason that You cannot accept these Terms and Conditions.

Waiver

No waiver by im fine wellbeing Ltd. of any breach of these Terms and Conditions by You shall prevent the subsequent enforcement of these Terms and Conditions.

Validity

If at any time any one or more of these Terms and Conditions is held to be or becomes void, ineffective or unenforceable, it shall be omitted from these Terms and Conditions and the remainder of the Terms and Conditions shall remain in full force and effect.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with English Law and any claim or dispute shall be submitted to the English court.